The Information Technology Outsourcing (ITO) industry continues to provide companies of all sizes unprecedented solution flexibility and value. The current provider marketplace for Information Technology Outsourcing is stronger than ever. An ITO strategy not only allows companies cost reductions but also value and benefits from world class service levels and reliability that might otherwise be inaccessible. Advanced IT innovation programs and new strategic technology initiatives can also be outsourced helping you differentiate yourself from your competitors with IT outsourcing and consulting. lsbridge is a leader in the evolving ITO marketplace. By using our proprietary methodology and knowledgebase, we can develop and tailor your IT outsourcing strategy by leveraging our expertise in the following areas:

Many companies are burdened down by application maintenance costs which restrict innovation necessary for new business opportunities. We help our clients maximize their IT budgets and enhance the performance of their applications. Our methodology and processes assess your needs while balancing the business impact and costs of your applications.

Alsbridge helps you harness the value from all your applications by either stand-alone processes or fully integrated business systems; legacy application maintenance or innovative research and development programs. We help you reduce risk, improve operational controls and help you focus resources on your core business.

Our services help you maximize value and return:

• Establishing baselines for your existing applications portfolio, your capabilities, capacity and costs, and matching it to your competition and sources of outsourcing opportunity.
  
  
• Provider outreach and selection using sophisticated specification and benchmarking tools to precisely express and refine your application outsourcing requirements. We ensure you meet or exceed industry performance and cost standards.
  
  
• Transition design and implementation services that blend organizations, management relationships, and technical platforms to deliver all of the benefits targeted at the outset of the application outsourcing engagement.
  
  
• Developing new strategic approaches for provisioning your business systems based on your unique business needs, and our command of the outsourcing marketplace.
  
  
• Negotiation and delivery of contracts that support sustainable relationships by ensuring risks and responsibilities are properly aligned as your organization evolves.

Your network is the pulse of your business. Each day, new outsourcing options for your digital communications infrastructure offers improved speed, reliability, security, flexibility, and pricing. Removing network complexity unfortunately is not an option however; managing network complexity correctly is one way our consultants can build value into your business.

Alsbridge maintains close relationships with providers in all major network technology groups. Their advice on network architectures and provisioning is coordinated closely with the results of our business analysis teams to provide you with options to improve network performance in all dimensions.

Our negotiation and transition teams ensure your new network providers operate together according to clearly defined roles, responsibilities, and measured to your specific needs.

The result: a network management solution to support both your operational and strategic business goals.

Our services help you maximize value:

• Technical and financial analysis and benchmarking for your existing wide and local area network systems, including consolidation or collection of new network performance information and a review of your existing network-related contract commitments.
  
  
• Design and specification of the best network infrastructure to support your current and projected business communications plan, identifying the key elements you should retain and identifying the network components most advantageous to outsource.
  
  
• Drafting and delivering complete technical and financial specifications and performance requirements to the appropriate provider pool.
  
  
• Review and selection of the best responses to your network requirements including detailed solutioning with selected providers.
  
  
• Contract Negotiation with selected providers ensuring multi-source agreements is tightly structured to support your complete network performance accountability.
  
  
• Transition Management and follow-up monitoring to ensure your initial network infrastructure objectives are met or exceeded.

End user support begins with the help desk. Enabling your workforce to become more productive with better help desk assistance can add significant value to the bottom-line.

If your current help desk is using ad hoc methods to support your employees there’s little doubt you can reduce costs and improve user satisfaction by adopting a standards-based approach to end user assistance.

Having a firm technical grounding in both generic and specialized IT tools is not enough – you need repeatable and measured processes embodied in Information Technology Infrastructure Library (ITIL) standards to structure and deliver quality help desk services.

Alsbridge provides an extensive knowledgebase to ensure your help desk needs consistently deliver visible measurement of service levels and unprecedented value regardless of the location of help desk staff.

Our analysis focuses on outcome-based results. We leverage our deep understanding of help desk management technologies and global provider services to secure cost advantages in offshore markets. By helping you achieve faster and more accurate call resolution, greater user satisfaction and lower cost – you can grow your business while retaining your valuable knowledge workers.

We have ITIL trained help desk consultants to assist with:

• Collecting and analyzing current help desk performance data and future requirements while providing highly accurate industry benchmarking data to assess the accuracy, cost and satisfaction with support for both generic and specialized IT applications and services.
  
  
• Designing and evaluating a range of help desk delivery options taking into consideration IT complexity, global corporate reach, integration with other IT services and corporate culture.
  
  
• Selecting the best help desk sourcing option on-shore or off and founded on the ITIL-based service configuration service levels that best meet your needs. We generate a Request for Proposal (RFP) to solicit the greatest response.
  
  
• Negotiating service contracts that embed ITIL best practices into a clear, enforceable, sustainable and transparent delivery framework.
  
  
• Implementing a comprehensive transition process that prepares your retained organization to manage help desk operations to achieve forecasted value and performance.
  
  
• Monitoring the performance of your help desk organization over time as your business evolves.

Globe-x  Solution helps manufacturers or traders from small businesses to mid size enterprises see more clearly. Integration of data across the enterprise ensures that you have greater visibility in all areas of your business, from daily operations to a strategic decision level. Insight into production, inventory and financial data makes it easy to identify opportunities for cost savings and efficiency improvements. A high-level view of key business indicators facilitates faster and more accurate management decisions and an  interface puts all of this at your fingertips when and where you want it.

Globe-x  is packed with powerful features, is extremely easy to implement and use, comprehensive in its scope, modular and flexible, fully customizable, totally secure and incredibly robust.

Our Services include: CRM Software Solutions, ERP Software Solutions, Enterprise Resource Planning Solutions, , Manufacturing ERP Software, ERP accounting software, Small Business ERP software, HRM, Inventory ERP Software Solutions '